01 / DESIGN
List staff and locations.
Headcount, locations, existing benefits, and the gaps people are asking you to fix. We map plan options to those needs.
Group plans combining specialist referrals, mental-health care, independent medical reviews, and a coordinator for complex cases. HR manages enrolment, not medical records.
BUILD A COVERAGE BRIEF
PALETTE /
FOLD®
EXPLORE 01 / SCOPE06 BENEFIT GROUPS / TAP TO EXPAND
WHAT'S
IN THE
PLAN
Outpatient treatment, hospital care, mental health, long-term conditions, and cover for family members or employees abroad. Open a category for specifics.
F/001 / SIX BENEFIT GROUPSSCOPE / DETAILS
01Everyday & urgent care
Primary care, urgent appointments, tests, and everyday prescriptions. In-person or virtual routes, with a clear view of network and out-of-pocket costs.
02Specialists & diagnostics
Referral support, specialist consultations, imaging, and diagnostic tests. Members can ask for help finding the right next appointment.
03Mental health, properly
Confidential therapy, psychiatric care, and support with finding an available clinician. Mental-health appointments don't go through HR.
04Hospital & complex care
Hospital treatment and surgery, plus a dedicated case coordinator when a diagnosis involves several specialists. Second-opinion pathways can be included.
05Long-term conditions
Ongoing treatment planning, repeat prescriptions, and support for chronic or recurring conditions, with eligibility and any limits shown before enrolment.
06Family & international
Add eligible dependants, maternity pathways, and international emergency or mobile-workforce coverage. Choose geographical scope rather than assuming one policy fits every country.
02 / REAL SITUATIONSSECOND OPINIONS / THERAPY / EMERGENCY ABROAD
THREE
CARE
SCENARIOS.
Choose a situation. See the sequence from first contact to a specialist review, available appointment, or emergency assistance abroad.
STEP / 01
A care coordinator reviews the case
STEP / 02
A second opinion is arranged
STEP / 03
Treatment options and approvals are mapped
03 / THE EXPERIENCEMEMBER SEARCH / HR ADMINISTRATION
FOR THE
TEAM. AND
FOR HR.
MEMBER VIEW / 01
FIND DOCTORS.
TRACK CLAIMS.
Find someone to see, understand the next step, and ask about a claim without sending your medical history to your employer.
- Find a participating specialist
- Check benefits before treatment
- Talk to a member adviser
- Follow a submitted claim
MEMBER REQUESTS / HR ENROLMENTMEMBER DATA / PRIVATE
04 / GET STARTEDELIGIBILITY / ENROLMENT / RENEWAL
FROM
QUOTE TO
COVERED.
02 / ACTIVATE
Enrol employees and dependants.
Review eligibility, add dependants where selected, and prepare straightforward instructions employees can actually use.
03 / MANAGE
Review utilisation before renewal.
Manage enrolment changes, see aggregated plan reporting, and review costs before renewal—not after a surprise invoice.
05 / QUESTIONSNETWORKS / EXCLUSIONS / CLAIMS / PRIVACY
NETWORKS.
CLAIMS.
PRIVACY.
Seven answers on doctors, diagnoses, medical records, international staff, exclusions, claims and renewals.
BUILD A GROUP BRIEFCan employees keep seeing their own doctors?
Often, yes. It depends on the network chosen. We show in-network options, out-of-network rules, and likely member costs side by side before you select the plan.
What happens if someone needs a second opinion?
For plans with second-opinion support, a care coordinator helps collect medical records and arrange an independent specialist review. The employee stays in control of medical decisions.
Do managers get to see employees' diagnoses?
No. HR manages eligibility and group-level reporting; individual clinical information belongs with the member and care team. Employer reports are aggregated.
Can we cover remote employees in several countries?
We can structure domestic and international cover together, with location-specific eligibility, provider access, and emergency benefits agreed before launch.
Are existing conditions included?
That depends on the policy and underwriting arrangement. We identify pre-existing-condition terms, waiting periods, and continuity-of-cover options during the proposal—not after enrolment.
Who handles a disputed or delayed claim?
A member can contact the claims team directly for status, missing documents, a coverage explanation, or formal review. HR doesn't become an intermediary for personal medical records.
What can we see before renewal?
Group-level utilisation, benefit use, enrolment changes, and renewal options. We explain cost drivers without exposing individual medical histories.
06 / THE FIRST CONVERSATIONHEADCOUNT / PRIORITIES / GROUP ENQUIRY
HEADCOUNT.
CARE NEEDS.
PLAN OPTIONS.
How many people are we covering?
HEADCOUNT / ELIGIBLE EMPLOYEES
What's your biggest priority?
FOLD® / YOUR ENQUIRY
READY TO SHARE WITH YOUR TEAM
Copy this summary into an email to request plans and pricing for your team.